FAQ
HOW MUCH IS THE SHIPPING?
HOW MANY DAYS DOES IT TAKE FOR MY ORDER TO ARRIVE?
HOW DO I TRACK MY SHIPPING?
HOW CAN I MAKE A PURCHASE?
For wholesale quotes and special projects do not hesitate to contact us at: contacto@sakalmacrame.com
By messages on Instagram, Facebook or sales cell phone: 9991110288
We offer refund and/or exchange within the first 20 days of your purchase, if the item has manufacturing damage. If 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Refunds and exchanges
- Your item must be unused and in the same condition you received it.
- The item must be in the original packaging.
- To complete your return, we only require the receipt or proof of purchase.
- If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
THANK YOU FOR SHOPPING AT SAKAL MACRAMÉ!
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